Every plan includes the support worker app and Australian support. Start with a 7-day free trial: no setup fees, no lock-in, and your data stays yours.
For small teams getting off spreadsheets and group chats.
Per rostered worker · AUD, ex GST
For providers ready to run budgets, invoicing and compliance in one place.
Per rostered worker · AUD, ex GST
For teams that want the AI doing the admin, with the margin made visible.
Per rostered worker · AUD, ex GST
For groups running multiple entities, complex permissions or large workforces.
Custom pricing for your structure
Prices in AUD, exclude GST. SMS reminders billed at 10¢ per message. Admin and office seats are free. You pay for rostered workers.
Whatever tier you choose, these come standard, because a provider can't run without them.
Every plan ships with the full support worker app: schedule, GPS clock in and out, notes and timesheets on every worker's phone from day one. No per-feature add-ons for the basics of a shift.
Help from people who know what a service booking and a worker screening check actually are. Email support on Essentials; priority support on Growth and above. Reach us any time at hello@carehubaus.com.
Full export and backup are built in: clients, notes, rosters, invoices, the lot, out to PDF and Excel whenever you want. No lock-in means exactly that: leaving is always your call, never a negotiation.
Most providers fund CareHub by cancelling the tools it replaces: the rostering app, the forms product, the compliance spreadsheet, the invoicing workaround. Then the financial dashboard shows what each client and each service actually returns, so the subscription isn't a cost line you hope is worth it. It's the screen that tells you.
The things providers usually ask before they start. Anything else? Email hello@carehubaus.com.
Your trial runs for seven days with every feature of the plan you're trying fully unlocked: real rosters, real notes, real invoices, not a demo sandbox. Sign up at carehq.au and you'll be inside your own workspace in minutes. There are no setup fees, and you won't be billed unless you decide to subscribe at the end of the seven days.
A user is an active rostered worker: someone who appears on shifts during a billing month. Admin and office seats are free, so your coordinators, finance team and directors can all use the console without adding a cent to the bill. If a worker takes a month off, they simply don't count for that month.
Yes. Upgrade or downgrade whenever you like, and the change applies from your next invoice. Everything you've built carries across untouched: clients, rosters, notes, documents and history all stay exactly where they are. Most providers start on Growth and move to Intelligence once they've seen what the AI takes off their plate.
Yes. Roster import is built in, and AI profile autofill can rebuild client profiles straight from the documents you already hold: care plans, NDIS plans, assessments. Our team will help you map staff, clients and documents across so you're not retyping years of records. Enterprise plans include a dedicated onboarding and migration plan with an account manager.
Yes. CareHub generates NDIS-aligned invoices from templates regardless of how a participant's funding is managed (agency-managed, plan-managed or self-managed), and you control where each invoice is sent. Remittances are tracked against every invoice, so you always know what's been paid and what's outstanding.
Yes. There are no lock-in contracts on any plan. Cancel whenever you like, effective from the end of your current billing period. Before you go, full export and backup let you take everything with you in PDF and Excel. Your records belong to you, not to your software.
Book a demo and we'll size it with you: your team, your funding mix, your workflows, mapped to the right tier in 30 minutes. No pressure, no jargon.
7-day free trial · No setup fees · No lock-in