For directors & managers

The whole organisation,
run from one console

Rosters, client records, NDIS plans and budgets, invoicing, HR and compliance live in the same place, so the picture in front of you is always the whole picture, and nothing has to be chased across five tabs.

7-day free trial No setup fees No lock-in

One console, every back-office job: rostering · clients · plans & budgets · finance · staff & HR · recruitment · ventures · reporting

Rostering & shifts

A fortnight of rostering, finished before morning tea

Build the roster once as templates and recurring series, then let CareHub do the repetition. Clashes are flagged before you publish, imported rosters land cleanly, and every shift that needs a second look queues up for review, all on a timeline you can read at a glance.

  • Conflict detection: double-bookings and overlaps caught before they're published
  • Templates & recurring series for rosters that repeat every fortnight
  • Roster import & iCal sync: bring rosters in, push shifts out to calendars
  • Shift review & approvals so nothing reaches payroll unchecked
  • Timeline calendar: the whole organisation's day on one screen
carehq.au/roster
Roster · 15 – 21 June0 conflicts
41Shifts this week
2Open shifts
3Awaiting approval
PNPriya N.6:30 – 12:002:00 – 7:00
MWMarcus W.Sleepover
ERElena R.10:00 – 3:00Open shift
NCNoah C.12:30 – 6:30
Clients

Client records that keep themselves current

Upload a document and the profile fills itself in. As notes, emails and documents arrive, CareHub extracts the facts that matter and folds them into a living summary, so the newest team member knows what the longest-serving one knows. Ask anything in plain English and get an answer drawn from the record, with sources.

  • AI profile autofill: intake documents become a complete profile
  • Knowledge facts auto-extracted from docs, emails and notes into a living summary
  • Ask AI about any client in plain English, answered from their record
  • Complaints tracking: logged, owned and followed through
  • Per-client compliance heatmap: see the gaps before an auditor does
carehq.au/clients/mia-r
Mia R. · Client profileActive plan
14Sourced facts
96%Compliance
2Goals on track
Knowledge facts
Auto-extracted · feeding the living summary
Prefers a female worker for personal careAdded 4 June
Intake email
Uses a walker, so allow extra transfer timeAdded 28 May
Care plan p.3
Goal: cook two meals a week unassistedGoal 1 · reviewed quarterly
NDIS plan
Compliance · agreements, consents & documents
NDIS plans & budgets

Know in week six that week forty will be fine

Every plan sits on a budget timeline with live projections, so overspend gets flagged while there's still time to act, not at plan review. Work backwards from the dollars with the budget-hours calculator, model SIL arrangements with the estimator, and keep core funding visible on tiles you read in two seconds.

  • Budget timeline: spend plotted against plan dates, always current
  • Budget-hours calculator: turn remaining funding into deliverable hours
  • Projections that flag overspend and underspend early
  • SIL estimator for modelling supported independent living arrangements
  • Core budget tiles: the headline numbers, no digging
carehq.au/plans/mia-r/budget
Plan budget · Mia R.238 days remaining
$23.4kCore remaining
46%Plan elapsed
11.5 hPer week to plan end
Assistance with daily life$27,140 used$47,600 total
Social & community participation$5,610 used$16,800 total
Capacity building · daily living$10,420 used · review$11,400 total
Finance & invoicing

Invoices that raise themselves. Margin you can point to.

Completed shifts become NDIS-aligned invoices from your templates. They're generated automatically on the schedule you set, sent, and tracked through to remittance. Old invoices come in as PDFs and parse straight into the system, exports go out as PDF or Excel, and the dashboard shows profitability per client and per service, not just revenue.

  • NDIS-aligned invoices built from templates, sent from CareHub
  • Scheduled auto-invoicing that runs itself on your timetable
  • Parse & import invoice PDFs; export everything to PDF or Excel
  • Remittance tracking and staff payments alongside timesheets
  • Profitability per client & per service: see where the margin really is
carehq.au/finance/invoices
Invoice run · JuneAuto-generated Mon 6:00 am
INV-2186 · Mia R.Daily living · $2,418.40
Remitted
INV-2187 · Jordan B.Community access · $1,962.75
Paid
INV-2188 · Harper S.SIL · $3,104.10
Sent
INV-2189 · Leo K.Plan-managed · $884.20
Awaiting remittance
Margin per client · last quarter
Staff, HR & recruitment

From job ad to first shift, without the paper chase

The same console that rosters your team also hires them, inducts them and keeps their compliance current.

Staff & competency

Rich staff profiles with competency tracking, compliance heatmaps that show gaps per worker, staff financials, and external contractor management in the same view as your employed team.

Competency tracking Compliance heatmaps Staff financials Contractors

Recruitment pipeline

Applicants flow into one pipeline, including straight from Indeed. AI reads each resume and extracts the details into a structured profile, so shortlisting happens on substance, not on who formatted their CV best.

Applicant pipeline AI resume extraction Indeed integration

Onboarding induction pack

A digital induction pack collects everything before day one: signed, dated and filed where the auditor will look for it.

100 points of ID WWCC NDIS Worker Screening Right to work First aid Code of conduct Employment agreement Workers handbook Induction module Privacy Document signing
Ventures & reporting

One entity or five, still one source of truth

Run each arm of the organisation as its own venture, and answer any question about the whole with a dashboard or an export.

Ventures: multi-entity finance

Track income, expenses, rent, obligations and staff per entity. SIL homes, community supports, a second trading name: each venture keeps its own books, and the console keeps the overview.

$84.3kSIL homes · income
$31.9kCommunity · income

Reporting, export & backup

Dashboards for the day-to-day, reports for the board, and a full export and backup of everything you hold, because your data is yours, and an audit or a hand-over should never be a scramble.

Live dashboards Board-ready reports Full export Complete backup
1console from job applicant to profit margin
6:00 aminvoices generated on schedule, before you log in
100%of changes captured in the audit log
$0setup fees, and no lock-in, ever

See the console with your data

Book a 30-minute demo and we'll walk your own workflow through CareHub, from roster to invoice to margin. Bring a real fortnight; we'll show you how it runs.

7-day free trial · No setup fees · Australian support